The benchmarking book / Michael J. Spendolini.
Material type:
- 0814450776 (hardcover) :
- 658.5/62 20
- HD62.15 .S65 1992
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
OPEN SHELF | PU Library | HD62.15 .Spe 1992 (Browse shelf(Opens below)) | 1 | Available | 1200001362 |
Includes index.
The benchmarking concept -- The benchmarking process -- Stage 1: determining what to benchmark -- Stage 2: forming a benchmarking team -- Stage 3: identifying benchmark partners -- Stage 4: collecting and analyzing benchmarking information -- Stage 5: taking action -- Ethical and legal issues -- Keys to benchmarking success.
There are no comments on this title.