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The benchmarking book / Michael J. Spendolini.

By: Material type: TextTextPublication details: New York : Amacom, c1992.Description: xiv, 209 p. : ill. ; 24 cmISBN:
  • 0814450776 (hardcover) :
Subject(s): DDC classification:
  • 658.5/62 20
LOC classification:
  • HD62.15 .S65 1992
Contents:
The benchmarking concept -- The benchmarking process -- Stage 1: determining what to benchmark -- Stage 2: forming a benchmarking team -- Stage 3: identifying benchmark partners -- Stage 4: collecting and analyzing benchmarking information -- Stage 5: taking action -- Ethical and legal issues -- Keys to benchmarking success.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
OPEN SHELF PU Library HD62.15 .Spe 1992 (Browse shelf(Opens below)) 1 Available 1200001362

Includes index.

The benchmarking concept -- The benchmarking process -- Stage 1: determining what to benchmark -- Stage 2: forming a benchmarking team -- Stage 3: identifying benchmark partners -- Stage 4: collecting and analyzing benchmarking information -- Stage 5: taking action -- Ethical and legal issues -- Keys to benchmarking success.

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