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	1.	Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. by Goetsch, David L Davis, Stanley, 1931- Edition: 7th ed. Pearson New International Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Pearson, 2014 Availability: Items available for loan: PU Library (3)Call number: HD 62.15 .Goe 2014, ... Place hold Add to cart (remove)
	2.	Managing for excellence / Moi Ali ... [et al.] ; [Introduction by Robert Heller] by Ali, Moi Material type: Text; Format: print ; Literary form: Not fiction London : Dorling Kindersley, 2001 Availability: No items available. Add to cart (remove)
	3.	Total quality management / John S. Oakland. by Oakland, John S Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : New York, NY : Heinemann Professional Pub. ; Nichols Pub., 1989 Availability: Items available for loan: PU Library (1)Call number: TS156 .Oak 1989. Place hold Add to cart (remove)
	4.	The essence of total quality management / John Bank. by Bank, John Series: The essence of management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Prentice Hall, 1992 Availability: Items available for loan: PU Library (1)Call number: HD62.15 .Ban 1992. Place hold Add to cart (remove)
	5.	The benchmarking book / Michael J. Spendolini. by Spendolini, Michael Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Amacom, c1992 Availability: Items available for loan: PU Library (1)Call number: HD62.15 .Spe 1992. Place hold Add to cart (remove)
	6.	Business process reengineering : breakpoint strategies for market dominance / Henry J. Johansson ... [et al.]. by Johansson, Henry J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester [England] ; New York : Wiley, 1993 Online access: Contributor biographical information Publisher description Table of Contents Availability: Items available for loan: PU Library (1)Call number: HD62.15 .Bus 1993. Place hold Add to cart (remove)

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